Kyle Luman

I am a results-driven account manager with extensive experience in customer success, project coordination, and technical support. I have managed and optimized digital estimating software and internal systems to improve accuracy and reduce downtime.

Over nearly a decade in automotive service operations, I built and maintained hundreds of client relationships, achieving consistent customer and insurance company satisfaction above 98%. I also developed process improvements that increased operational efficiency by over 50%.

In prior roles I provided hands-on IT and technical support for hardware, software, and networking, and assisted with inventory control systems to optimize resource allocation. I collaborate effectively with technicians, foremen, vendors, and insurers to streamline operations and enhance service delivery.

As a freelance photographer and digital consultant, I managed client projects, performed professional photo editing with Photoshop and Lightroom, and designed and maintained a professional website to boost digital presence and client outreach.