Open to opportunities

Kyla Marie Ashley Vidal

@kylamarieashleyvidal

Message

Dedicated professional with expertise in customer service and social media.

Philippines

Message

What I'm looking for

I am seeking a role that fosters creativity and collaboration, with opportunities for professional growth.

I am a dedicated and result-driven professional with 2 years of experience in the Customer Service field and 5 years of experience managing social media accounts. I have a proven track record of exceeding goals and delivering high-quality work to clients and the company.

As a Freelancer, I have created various content related to fashion, makeup, and lifestyle, enhancing online exposure for different international beauty brands. My role as an Email Marketing Manager at Lemon8 by ByteDance involves collaborating with content creators in the United States, ensuring effective communication and partnership opportunities.

Additionally, I have experience as a Basic English Tutor, where I instructed foreign students in fundamental English skills, and as a Customer Service Assistant, where I addressed client concerns and maintained a superior knowledge of the services offered by the institution. My diverse background equips me with the skills necessary to thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

Current

Fashion Digital Endorser/Creator

Current

Freelancer

Jan 2020 - Present (5 years 5 months)

Created diverse content related to fashion, makeup, and lifestyle, generating online exposure and reviews. Spearheaded the discovery and introduction of various international beauty brands to the local market.

Content Creation Digital Marketing Social Media Management Fashion Blogging

Email Marketing Manager

Lemon8 by ByteDance

Jan 2023 - Present (2 years 5 months)

Managed email outreach to content creators in the United States for potential collaborations. Responded to content creators' inquiries, providing comprehensive answers and support.

Email Marketing Communication Collaboration Customer Relationship Management

Basic English Tutor

Tropical Innovative School of Excellence, Inc.

Jan 2022 - Present (3 years 5 months)

Instructed foreign students in fundamental English skills during summer classes, including reading, writing, grammar, and vocabulary. Utilized provided educational resources to facilitate effective learning.

Customer Service Assistant

Tropical Innovative School of Excellence, Inc.

Jan 2022 - Present (3 years 5 months)

Addressed client concerns and accurately encoded student files. Contributed to problem-solving and brainstorming sessions for student and parent concerns. Maintained comprehensive knowledge of institute services to provide accurate information.

Customer Service Data Entry Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

City College of Tagaytay

Bachelor of Science in Computer Science, Computer Science

Currently pursuing a Bachelor of Science in Computer Science. This program focuses on foundational computer science principles and practices.

Amadeo National High School

High School Diploma, General Studies

Completed high school education with a focus on general academics. Served as Vice President of the Yes-O/Science Club.

Tropical Innovative School of Excellence, Inc.

High School Diploma, Science, Technology, Engineering and Mathematics (STEM)

Completed high school education with a specialization in Science, Technology, Engineering, and Mathematics (STEM). Served as Vice President of the Young Farmers club.