CSCarl Sausora
@carlsausora
Experienced digital marketing virtual assistant with a focus on social media.
PhilippinesWhat I'm looking for
I am a dedicated digital marketing virtual assistant with a strong background in social media management and content creation. My experience spans various roles, including customer service and account management, where I honed my skills in communication and problem-solving. I have successfully developed engaging content for platforms like TikTok and Instagram, utilizing tools such as Canva and CapCut to produce visually appealing graphics and videos.
Throughout my career, I have demonstrated a commitment to continuous improvement and training, which has enabled me to contribute effectively to the success of the organizations I have worked with. My ability to manage multiple tasks, from data entry to project management, has equipped me with a versatile skill set that I am eager to leverage in a new role focused on social media and marketing communications.
Experience
Work history, roles, and key accomplishments
Digital Service Associate
Macy’s.com
Aug 2023 - Jan 2024 (5 months)
Managed gift card orders, processed reshipments and refunds, ensuring customer satisfaction and accurate order fulfillment.
Customer Service Associate
Concentrix
Aug 2023 - Jan 2024 (5 months)
Provided customer service support, handling inquiries and resolving issues for clients. Focused on maintaining high satisfaction levels and efficient service delivery.
VA Intern
Freelance
Mar 2023 - Jan 2024 (10 months)
Developed engaging TikTok content and managed Amazon product listings. Utilized various software for video editing and content creation.
Account Associate
VXI
Jan 2024 - Aug 2023 (-1 years 7 months)
Handled a high volume of calls in the negotiation department, educating clients and providing credits for channel loss.
Admin Staff
Virtual-S Web Solutions
Aug 2022 - Jan 2023 (5 months)
Created graphics and managed daily postings for social media accounts, enhancing online presence and engagement.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Mindanao
Bachelor's Degree (in progress), Human Resource Management
2016 - 2018
Studied Human Resource Management at the college level, focusing on various aspects of managing human resources effectively within organizations.
RCRizal Memorial Colleges
High School Diploma, Humanities and Social Sciences
2014 - 2016
Completed Senior High School with a focus on Humanities and Social Sciences, gaining foundational knowledge in social studies and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Website
carlsau.my.canva.siteJob categories
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