Open to opportunities

Kylajorge Domanhog

@kylajorgedomanhog

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Sales consultant and customer support professional driving revenue and exceptional client experiences.

Philippines

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What I'm looking for

I seek a customer-focused sales role where I can drive revenue, build strong client relationships, and collaborate across teams to improve processes and customer outcomes.

I am a dynamic sales consultant and customer support professional with over four years of combined B2B and B2C experience, skilled at qualifying leads, presenting solutions, and closing deals. I consistently exceed performance metrics through strong communication, analytical thinking, and an ability to build rapport with diverse clients.

My background includes roles as a Sales Consultant at Fusion360, Customer Support / Sales Representative at Open Access, and Junior Support Associate / Operations Lead at goFLUENT, where I handled inbound qualification, managed CRM records, prepared proposals, resolved customer issues, and coordinated with technical teams to improve service quality.

I bring a results-oriented mindset, a collaborative approach to cross-functional problem solving, and hands-on experience with sales strategy, client relationship management, negotiation, and CRM operations—ready to contribute to revenue growth and superior customer experience.

Experience

Work history, roles, and key accomplishments

Sales Consultant

Fusion360

Sep 2024 - Oct 2025 (1 year 1 month)

Qualified inbound leads via discovery calls, delivered sales presentations and demos, prepared quotations and proposals, and collaborated with sales managers to optimize conversion rates and contribute to monthly revenue targets.

Lead Qualification Sales Presentations CRM Pipeline Management Client Relationship Management Sales Strategy

Customer Support / Sales Representative

Open Access

Nov 2022 - Sep 2024 (1 year 10 months)

Responded to customer inquiries via phone, email, and chat, documented cases in CRM, upsold products based on needs, and collaborated with teams to escalate issues and improve customer satisfaction and service quality.

Customer Support CRM Upselling Customer Escalation Client Relationship Management Response Time Optimization Cross Functional Collaboration

Junior Support Associate

goFLUENT

Jan 2021 - Nov 2022 (1 year 10 months)

Handled student inquiries and service requests via email, chat, and phone, monitored lesson schedules and platform performance, provided after-hours support, and coordinated with technical teams to resolve system issues.

Operations CRM Platform Monitoring Process Improvement