kya murphy
@kyamurphy
Compassionate individual dedicated to making a positive impact.
What I'm looking for
I am a compassionate and dedicated individual with a deep commitment to making a positive impact on the lives of others. My strong background in customer service and support roles has fueled my passion for helping people. I believe that everyone, regardless of their challenges, deserves respect, dignity, and the opportunity to achieve their full potential.
Currently, I am working with Parenting Pannel, where I help parents access local services, including financial and health benefits. My role involves collaborating with local authorities to improve services for families in South Liverpool. I have also gained valuable experience as a Tattoo Apprentice, where I honed my design skills and learned the importance of maintaining a clean and hygienic studio environment.
My previous experience at Scottish Power and Home Emergency Assist has equipped me with excellent customer service skills, allowing me to effectively handle customer requests and ensure satisfaction. I am eager to continue my journey in roles that allow me to support and uplift others.
Experience
Work history, roles, and key accomplishments
Family Support Worker
Parenting Pannel
Oct 2024 - Present (9 months)
Helped parents access local services, including financial and health benefits. Collaborated with local authorities to improve services for families in South Liverpool, working closely with Sure Start, Midwifes, Health Visitors, and Social Services.
Apprentice
TATTOO
Mar 2024 - Oct 2024 (7 months)
Designed and processed tattoo designs for clients, managing appointments and calendars. Maintained a high standard of studio cleanliness and hygiene, adhering to health and safety best practices.
Customer Service Representative
Scottish Power
Jun 2016 - Aug 2016 (2 months)
Completed customer requests and queries, booking appointments and managing calendars. Upsold products and ensured customer satisfaction while handling inbound and outbound calls.
Customer Service Assistant
Home Emergency Assist
Feb 2014 - Jan 2015 (11 months)
Designed and processed designs for clients, managing appointments and calendars. Ensured the studio maintained a high standard of cleanliness and hygiene, with a focus on health and safety best practices.
Education
Degrees, certifications, and relevant coursework
kya hasn't added their education
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Tech stack
Software and tools used professionally
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