Kwagalakwe Doreen

I am a resourceful and results-driven professional with over one year of hands-on experience in customer service, financial advising, and administrative support. My proven track record includes delivering exceptional customer experiences, driving sales, and managing client data with high accuracy. I possess excellent communication and interpersonal skills, combined with strong attention to detail and a proactive attitude.

In my role as a Customer Care Representative at ABC Support Solutions, I served as the first point of contact for clients, efficiently resolving inquiries and fostering customer satisfaction. Currently, as a Loan Officer at Platinum Credit Uganda Ltd, I evaluate client needs and guide them through the loan process, maintaining meticulous records and achieving recognition as the Best Achieving Loan Officer in 2024 for surpassing targets and ensuring high customer satisfaction.