KSKunnal Sakhuja
@kunnalsakhuja
Aggressively target-oriented Pre-sales & Technical Delivery Consultant
United KingdomWhat I'm looking for
As a seasoned IT professional with 6 years of experience, I have developed a strong expertise in ITSM tools, particularly ServiceNow, and have worked with leading organizations across various domains. My proficiency in designing, developing, managing, and delivering enterprise IT services and solutions has enabled me to provide innovative solutions to clients.
With a strong background in technical delivery and pre-sales, I have honed my skills in creating technical proposals, implementation plans, and project schedules. My experience in ITSM, ITOM, HAM, and integrations has allowed me to provide comprehensive solutions to clients.
Throughout my career, I have worked with various tools such as SolarWinds, Dynatrace, AppDynamics, Microfocus, and Broadcom, and have developed a strong understanding of their capabilities and applications.
Experience
Work history, roles, and key accomplishments
ServiceNow Consultant
Tata Consultancy Services
Feb 2021 - Present (4 years 4 months)
Involved in providing solutions for business requirements using ServiceNow features. Conducted workshops and captured stories for ITSM and ITOM processes, ensuring alignment with ServiceNow best practices.
Solutions Architect, Pre-Sales
Tata Consultancy Services
Jan 2019 - Feb 2021 (2 years 1 month)
Led proposal content creation and client presentations, participated in solution defense, and optimized staffing for managed services. Focused on ITSM and monitoring tools.
Senior Consultant
Infosys
Jun 2018 - Jan 2019 (7 months)
Managed end-to-end maintenance and customization of application monitoring tools, ensuring SLA compliance and performance reporting.
Consultant
Wipro
Jul 2016 - May 2018 (1 year 10 months)
Responsible for the implementation of application monitoring tools and integrations with ITSM for automated ticketing and event correlation.
Associate Consultant
HCL
Jul 2008 - Jul 2016 (8 years)
Led the implementation and design of monitoring tools, including customer presentations and integrations with ITSM for enhanced visibility.
Education
Degrees, certifications, and relevant coursework
Kunnal hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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