Open to opportunities

Bibi Zainab

@bibizainab1

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Senior Consultant and Solution Architect specializing in APM, cloud observability, and automation.

United Kingdom

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What I'm looking for

I seek senior roles focused on architecting observability and cloud solutions, automation, and ITSM integrations at organizations valuing reliability and scalable operations.

I am a Senior Consultant and Solution Architect with over 16 years' experience designing and delivering enterprise monitoring, APM, and cloud solutions across Financial, Telecom, Retail, and Technology sectors. I have led end-to-end deployments of AppDynamics (SaaS and on‑prem), integrated observability stacks including Splunk, Grafana and PagerDuty, and driven cloud migrations and automation using AWS, Terraform and Python.

I have a strong background in ITIL-based service management and have acted as a trusted consultant to Fortune 500 clients, reducing manual effort through automated monitoring workflows and building unified dashboards and ITSM integrations. I focus on scalable, repeatable solutions that increase visibility, reliability, and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Solution Designer & Architect

Current

Olive Radiant Services

Oct 2019 - Present (5 years 11 months)

Designed and deployed AppDynamics SaaS and on‑prem observability solutions for enterprise clients, leading integrations with Splunk, PagerDuty, and AWS CloudWatch and automating monitoring with Lambda, Python, and Terraform.

AppDynamics Splunk PagerDuty AWS Cloudwatch AWS Lambda Python Terraform Observability Automation)

Infrastructure Dev Specialist

Cognizant Technology Solutions

Jan 2011 - Sep 2019 (8 years 8 months)

Led migration and upgrades of monitoring and APM solutions to cloud environments, deployed automated monitoring for clients (e.g., BT, CapitalOne, Comcast) and integrated dashboards with ServiceNow and ITSM platforms.

AppDynamics HP BAC Cloud Migration ServiceNow Automation)AWS CI CD Monitoring

Monitoring Tools Specialist

IBM India Pvt. Ltd.

Aug 2008 - Jan 2011 (2 years 5 months)

Supported and deployed HP and IBM enterprise monitoring tools (HP BAC, Sitescope, Tivoli, Netcool) and executed migrations and upgrades for large clients such as CapitalOne.