Krystina Morales
@krystinamorales
Business-minded professional with exceptional service skills.
What I'm looking for
As a highly motivated and adaptable Front Office Supervisor, I have consistently delivered exceptional service and responded to customer inquiries with precision and positivity. With a strong work ethic and exceptional interpersonal skills, I thrive in fast-paced environments and am adept at working effectively unsupervised.
Throughout my career, I have demonstrated my ability to multitask, manage time efficiently, and provide a positive and memorable experience for customers. My experience in operations management, travel reservations, and customer service has equipped me with the skills to excel in various roles.
I am a dedicated and results-driven professional with a passion for taking on new challenges and continuously improving processes to enhance the customer experience.
Experience
Work history, roles, and key accomplishments
Business Owner and Supervisor
KrysWes Remodeling & Construction LLC
Oct 2019 - Dec 2022 (3 years 2 months)
Supervised remodeling projects, determined financial estimates, and maintained clean work areas to ensure operational safety and regulatory compliance.
Rental Specialist
Westgate Resorts
Oct 2015 - Oct 2019 (3 years 11 months)
Managed high-volume of inbound and outbound customer calls, resolved customer inquiries, and maintained strong call control to meet performance benchmarks.
Lost and Found Agent
Disney World Resort
Jun 2012 - Oct 2015 (3 years 4 months)
Received, documented, and securely stored lost items, maintained accurate records, and responded to inquiries from guests and staff.
Education
Degrees, certifications, and relevant coursework
Krystina hasn't added their education
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