kris washington

I am a dedicated and innovative IT professional with extensive experience in technical support, system administration, and network configuration. My journey in the tech industry has been marked by a commitment to resolving complex issues and enhancing operational efficiency. I leverage AI tools for website development, design, and coding, ensuring that I stay at the forefront of technological advancements.

Throughout my career, I have demonstrated my ability to deliver exceptional customer service while driving technological advancements to support business goals. At Facebook/Meta, I resolved complex technical issues, improving satisfaction and reducing response time by 35%. My role as a core member of the Caribbean@Meta leadership team empowered Caribbean small businesses with essential platform tools, showcasing my dedication to community support and collaboration.

In addition to my technical skills, I hold certifications in Google IT Support and Responsive Web Design, which further enhance my capabilities in the IT field. I am passionate about using AI to optimize code and improve design processes, and I continuously seek opportunities to grow and contribute to innovative projects.