Omer Sayfedin Abdela

I am an experienced Computer Support Technician with a strong focus on managing and maintaining IT infrastructure. My expertise in Active Directory allows me to efficiently organize and secure network resources, ensuring user access is controlled and policies are enforced. I have a proven track record of providing exceptional support for various operating systems, including Windows and Google, and I am adept at troubleshooting and resolving technical issues.

Throughout my career, I have developed a comprehensive skill set that includes experience with virtualized environments, server hardware, and network management. I am committed to continuous learning and adapting to new technologies, which enables me to stay ahead in the rapidly evolving tech landscape. My customer-focused approach ensures that I listen to and address user needs effectively, contributing to a positive IT experience.