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Kristy WallaceKW
Open to opportunities

Kristy Wallace

@kristywallace

I deliver accurate customer support, organized operations, and research-driven written content.

United States
Message

What I'm looking for

I'm seeking a stable role where accuracy, consistency, organization, and independent work are valued.

I've managed inventory, incoming shipments, quality checks, and delivery issue resolution at KMDA while improving warehouse organization and workflow efficiency.

Previously, I resolved complex customer issues remotely at Skybridge Americas, trained new team members, supported online orders, and contributed to sales through upselling. I've also produced researched articles, blog posts, social media content, and edited copy as a freelance writer, including published work for DaringPenguin.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NA

N/A

Certificate, Information Technology

Completed a certificate program for CompTIA A+ through self-study.

Udemy logoUD

Udemy

AI Practitioner, Artificial Intelligence

Pursuing an AI Practitioner certification in AWS AI Practitioner.

Itasca Community College logoIC

Itasca Community College

Some College, GIS Geography

2017 -

Attended Itasca Community College with a focus on GIS Geography and Natural Resources.

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Udemy

Intro To Herbalism, Herbalism

Studying Herbalism and Medicine Making with an introduction to herbalism.

Tech stack

Software and tools used professionally

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