Kristof RenotteKR
Open to opportunities

Kristof Renotte

@kristofrenotte

Experienced account manager with a strong background in customer support.

Cyprus

What I'm looking for

I am looking for a role that values client relationships and offers growth opportunities.

With over a decade of experience in account management and customer support, I have developed a robust skill set that allows me to effectively assist clients and drive business success. My journey began in technical customer support for the Belgian government, where I honed my communication skills and learned the importance of client satisfaction.

Throughout my career, I have held various roles in the gaming and financial sectors, including positions at Sonos and Betsson. My ability to convert and retain clients has been a key factor in my success, as I consistently strive to build strong relationships and provide exceptional service. I am proficient in multiple languages, which enables me to connect with a diverse clientele and address their unique needs.

Most recently, I worked as an account manager in Limassol, where I focused on client retention and market education. My technical knowledge, combined with my passion for helping clients succeed, makes me a valuable asset to any team. I am eager to bring my expertise to a new opportunity where I can continue to grow and make a positive impact.

Experience

Work history, roles, and key accomplishments

IN

Account Manager (retention)

InoVeite

Apr 2024 - Jul 2024 (3 months)

Assisted clients with technical issues and market explanations, focusing on building relationships with Dutch-speaking clients.

CO

Account Manager

ColmexPro/Tradenet

Jul 2021 - Jun 2023 (1 year 11 months)

Introduced clients to various financial products and assisted them with demo accounts and KYC processes.

FX

Account Manager

FXBFI

Jan 2019 - Jan 2021 (2 years)

Converted new clients and guided them through the platform and payment options, focusing on the Dutch, French, and English markets.

BE

VIP Customer Support / Casino Coordinator

Betsson

Apr 2016 - Jan 2019 (2 years 9 months)

Assisted high valued players with queries, managed promotions, and coordinated casino operations in Dutch and English.

Education

Degrees, certifications, and relevant coursework

Kristof hasn't added their education

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Tech stack

Software and tools used professionally

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Kristof Renotte - Account Manager (retention) - InoVeite | Himalayas