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Shekinah Martinez

@shekinahmartinez

I manage approvals, document control, and verification workflows with accuracy, compliance, and responsive customer support.

Philippines

Message

What I'm looking for

I'm looking for a role where I can support accurate, compliant operations through document management, verification, process coordination, and responsive stakeholder service.

I'm currently supporting Pearson Management Services Philippines Inc. by guiding customers through programme and centre approvals, processing amendments, and managing approval records through Edexcel Online.

I've also maintained controlled documents for MDC Conqrete Inc., managed specialized operational workflows at DTCC Manila, and conducted employment, education, credential, and license verifications at Sterling Backcheck. Across these roles, I bring careful record management, compliance awareness, and reliable client support to complex, time-sensitive processes.

Experience

Work history, roles, and key accomplishments

Production/Processing Administrator

Pearson Management Services Philippines Inc.

May 2025 - Jun 2026 (1 year 1 month)

Advised customers on programme and centre approvals, processed applications for amendments, and guided customers through the approvals process. Provided support on Edexcel Online and managed archiving of approval applications.

Customer Support Document Management Process Improvement