kristina osborne
@kristinaosborne
I support patients and customers through compassionate healthcare service, documentation, and call-center operations.
United StatesWhat I'm looking for
I've provided direct patient care at NPH and Copper Ridge Health & Rehab, documenting information in EHR systems and communicating with patients, families, nurses, and interdisciplinary care teams.
My background also includes call-center support at Randstad, guest services at Motel 6 / Studio 6, and independent customer service and payment processing through Scentsy. I’m comfortable handling phone-based support, data entry, payments, computer systems, and confidential records.
I’m currently completing an online Medical Billing & Coding program and pursuing remote healthcare customer service, patient access, scheduling, or billing support work.
Experience
Work history, roles, and key accomplishments
Certified Nursing Assistant (CNA)
NPH
Apr 2025 - Present (1 year 5 months)
Provides compassionate direct patient care, documents patient information in EHR, and communicates with patients, families, and healthcare team members while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
U.S. Career Institute
Certificate, Medical Billing & Coding
2026 -
Currently enrolled in an online Medical Billing & Coding program.
sisuCare
Certificate, Nursing
2024 - 2024
Completed CNA training program.
Anderson Adult School
High School Diploma, General Studies
Earned a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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