Raven Battle
@ravenbattle
Compassionate CNA and patient-focused customer service professional delivering quality care and support.
United StatesWhat I'm looking for
I’m a compassionate and dedicated healthcare professional with experience providing direct patient care and exceptional customer service in clinical environments. I assist patients with daily living activities, monitor vital signs, maintain accurate documentation, and support nurses and healthcare teams in delivering quality care.
I also bring strong administrative and patient-facing experience, serving as the first point of contact for patients by phone, in person, and through electronic communication. In my current role, I schedule appointments, handle patient registration and insurance verification, manage medical records in compliance with HIPAA regulations, and resolve concerns with professionalism and empathy.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
TRU Healthcare
Mar 2023 - Present (3 years 4 months)
Provided customer service and administrative support in a healthcare clinic by assisting patients with scheduling appointments, registration, insurance verification, referrals, and general inquiries. Managed patient records and coordinated appointment scheduling and follow-ups while maintaining HIPAA-compliant confidentiality.
CNA - Certified Nursing Assistant
Imatter Home and Community Support Services, LLC
Feb 2022 - Present (4 years 5 months)
Provided compassionate patient care by assisting with daily living activities, monitoring and recording vital signs, and supporting transfers, repositioning, and patient safety. Documented care in medical records and followed infection control and HIPAA guidelines while reporting concerns to nursing and medical staff.
Education
Degrees, certifications, and relevant coursework
Dr Phillips High School
High school or equivalent, Secondary Education
2012 - 2015
Completed upper secondary education at Dr Phillips High School in Orlando, Florida from 2012 to 2015.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Raven?
You can contact Raven and 90k+ other talented remote workers on Himalayas.
Message RavenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
