kristi johnston
@kristijohnston
Senior Traffic & Order Management Specialist with expertise in workflow optimization.
What I'm looking for
I am a highly proficient Senior Traffic & Order Management Specialist with extensive experience in workflow optimization and purchase order execution across various industries, including beverage, pharmaceutical, and tourism. My career has been marked by a proven ability to assess and correct process inefficiencies, enabling more effective resource allocation and cross-functional collaboration.
Throughout my career, I have successfully mentored teams to achieve significant performance improvements, such as driving a 40% enhancement in an outsourced team’s efficiency. I have managed large-scale initiatives for major clients like Coca-Cola, overseeing the logistics of over 1,700 purchase orders and ensuring timely delivery across a network of vendors. My proactive, solution-oriented approach has allowed me to swiftly address challenges and implement contingency plans, enhancing customer satisfaction and operational efficiency.
With a strong commitment to continuous improvement, I have developed training materials and protocols that have streamlined workflows and improved onboarding processes. I thrive in fast-paced environments and am quick to learn new technologies, always aiming to contribute positively to my team's success.
Experience
Work history, roles, and key accomplishments
Online Stores Liaison
Pinnacle Promotions
Feb 2024 - May 2025 (1 year 3 months)
Mentored and drove a 40% performance improvement for an outsourced team in the Philippines by developing training materials, supporting continuous education, and enhancing overall efficiency and accuracy. Acted as the primary liaison between vendors and internal teams, cultivating strong partnerships and ensuring stakeholder alignment. Proactively identified potential project roadblocks and implem
Account Executive, eCommerce Specialist
Tag Worldwide
Aug 2022 - Aug 2023 (1 year)
Managed the Coke Florida POS Store website, overseeing imagery sourcing, pricing updates, product description editing, inventory verification, replenishment coordination, and SKU creation. Supported high-impact pillar programs, including Sustaining, College/NFL Football, March Madness, NASCAR, Premiums, MLS, and Holiday campaigns. Remotely collaborated with the Warehouse Operations Manager, Coca-C
Senior Traffic & Order Management Specialist
Tag Worldwide
Aug 2011 - Jul 2022 (10 years 11 months)
Led Coca-Cola’s large-scale Bottler and Catalog POS and premium initiatives annually, managing the highest volume of jobs across the team. Created over 1,700 purchase orders and oversaw end-to-end logistics, including shipment tracking, goods receipting, freight reconciliation, and billing using PeopleSoft and proprietary systems. Remotely managed 400+ projects, building detailed schedules, troubl
Freelance Traffic Manager
Ogilvy & Mather Worldwide
Sep 2010 - May 2011 (8 months)
Managed trafficking of 350+ print, digital, and multimedia assets for Coca-Cola’s Celebration Kit Campaign, ensuring timely delivery and adherence to brand standards across all materials. Successfully managed deadlines and resource allocation across three Ogilvy offices—Atlanta, New York, and Durham—ensuring seamless collaboration and on-time project delivery.
Education
Degrees, certifications, and relevant coursework
Stetson University
Bachelor of Business Administration, Business Administration
Studied core business principles including marketing, finance, and management. Gained foundational knowledge in organizational behavior and strategic planning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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