At The Coca-Cola Company, I track key account orders through the supply pipeline and keep customers and internal teams updated on status and risks. I serve as the single point of contact for Costco's water and beverage portfolio, managing daily orders, inquiries, and escalations through to resolution.
For a 2.5-month BodyArmor promotion for Costco, I coordinated 537 orders across 5 warehouses with supply planning and secured additional transportation support, achieving 90% on-time delivery. I also proposed a shared Teams channel connecting logistics, transportation, supply planning, sales, and management; leadership adopted it, and issues raised there are typically resolved the same day.
As an Account Coordinator at The Coca-Cola Company, I scheduled and tracked beverage fountain equipment installations for 400+ Chipotle locations annually and coordinated service and installation requests across Landry's national restaurant portfolio. I used Salesforce to track order data and document operational best practices, and mentored 4 new hires as part of a subject-matter-expert team.
Earlier, I directed advertising and promotional campaigns across six radio stations at iHeartMedia, coordinating timelines, budgets, and vendors. At Lionbridge, I managed a weekly project budget and coordinated operations and supply levels across three sites.
