I am a highly motivated and organized professional with experience in unit administration, medical billing and coding, and customer service. In my previous role as a Unit Secretary/Therapy Aide at Oswego Health, I directed patient traffic and acted as an intermediate between the nursing staff, care team, and vital hospital departments. I improved departmental outcomes by updating and completing daily patient chart maintenance effectively through extensive use of Meditech. Additionally, I mastered case management of appointments, admissions, discharges, bookkeeping, and strengthened patient satisfaction.
As a secretary at Oswego Behavioral Health I provided medical transcription services, electronic filing system backups, and organized pertinent patient communication. I also organized and maintained medical charts responsible for input into the EMR (Electronic Medical Records) system. In this role, I coordinated office details including daily correspondence with vendors, office applications/installations, and website design/maintenance.
Furthermore, as a Medical Biller, I accurately billed and adjudicated medical insurance claims efficiently to eliminate costly delays. I ensured compliance with HIPAA regulations and had familiarity with NPIs, physician remuneration, rejection codes, denials, and adjudication of multiple insurance parties. I also performed superb patient registration, scheduling, maintained reports, and verified eligibility of insurers.
