Lisa M Wilson

Provided strict and secure exam monitoring for the certification of professionals. Monitored exams via video and audio, handled interdepartmental email, and ensured a silent testing environment.

Managed medical records, handled mailings, and operated multiple phone lines. Responsible for scheduling, data entry, scanning, and daily cash reconciliation.

Contacted customers to fulfill orders and address product outages. Assisted outside sales with price adjustments and customer complaints.

Served as a medical receptionist and secretary, gaining 5 years of experience in Orthopaedics and 5 years in Endocrinology. Proficiently managed patient registration, check-in/out, scheduling, referrals, and daily office operations.

Updated medical records, answered multiple phone lines, and scheduled appointments. Performed data entry, scanned documents, and managed medical authorizations and patient referrals.

Managed patient registration, check-in, and check-out processes. Handled multiple telephone lines, scheduled appointments, and processed patient referrals.

Monitored alarms and Life Net, performed data entry, and dispatched emergency services for alarms. Handled after-hours answering service calls.

Provided customer service and technical support for Lexmark products. Accurately documented customer calls.

Completed high school education, earning a general diploma. Developed foundational knowledge across various subjects.

Undertook studies in business administration and medical office practices. Gained knowledge in administrative procedures relevant to business and healthcare settings.

Graduated with a general diploma in June 1993.

Undertook studies in business administration and medical business administration.