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Ruth AmaraRA
Open to opportunities

Ruth Amara

@ruthamara

Virtual Assistant and IT support specialist focused on fast, organized client support.

Nigeria
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What I'm looking for

I’m looking to support clients as a Virtual Assistant or in customer support—using CRM, email/chat, and scheduling to improve responsiveness, keep information organized, and drive stronger engagement and operational success.

I’m a trained, detail-oriented IT Support Specialist and Virtual Assistant, delivering system administration and remote administrative support to businesses and busy professionals.

I’m proficient with CRM tools (Hubspot, Zendesk), workspace platforms (Slack, Trello, Google Suite), and email marketing (Mailchimp). I aim to enhance client satisfaction by 95% and streamline processes through clear communication and organized follow-through.

My background includes customer-facing support and lead generation work, where I combined scheduling, client tracking, and responsive email/chat support. I’m especially motivated by roles where I can drive client engagement and operational success.

Experience

Work history, roles, and key accomplishments

CT

Lead Generation Agent

Cloud Mita Technologies

Jan 2026 - Jun 2026 (5 months)

Worked as a Lead Generation Agent at Cloud Mita Technologies (January 2026 – June 2026).

CT

Customer Service Representative

Cloud Mita Technologies

Jan 2026 - Jun 2026 (5 months)

Worked as a Customer Service Representative at Cloud Mita Technologies (January 2026 – June 2026).

SH

Nurse

St Andrew’s Healthcare

May 2025 - Apr 2026 (11 months)

Worked as a Nurse at St Andrew’s Healthcare (May 2025 – April 2026).

Education

Degrees, certifications, and relevant coursework

DW

Digital Witch

IT Support and Virtual Assistant, IT Support and Virtual Assistance

Completed IT Support and Virtual Assistant training with Digital Witch in 2026.

CM

College of Nursing Sciences Mbano

Registered Nurse, Nursing

Completed Registered Nurse training at the College of Nursing Sciences Mbano in 2025.

AH

Accounting Hub

Data Entry, Accounting Hub, Data Entry and Accounting

Completed Data Entry and accounting training with Accounting Hub in 2024.

Tech stack

Software and tools used professionally

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