Ruth Amara
@ruthamara
Virtual Assistant and IT support specialist focused on fast, organized client support.
What I'm looking for
I’m a trained, detail-oriented IT Support Specialist and Virtual Assistant, delivering system administration and remote administrative support to businesses and busy professionals.
I’m proficient with CRM tools (Hubspot, Zendesk), workspace platforms (Slack, Trello, Google Suite), and email marketing (Mailchimp). I aim to enhance client satisfaction by 95% and streamline processes through clear communication and organized follow-through.
My background includes customer-facing support and lead generation work, where I combined scheduling, client tracking, and responsive email/chat support. I’m especially motivated by roles where I can drive client engagement and operational success.
Experience
Work history, roles, and key accomplishments
Lead Generation Agent
Cloud Mita Technologies
Jan 2026 - Jun 2026 (5 months)
Worked as a Lead Generation Agent at Cloud Mita Technologies (January 2026 – June 2026).
Customer Service Representative
Cloud Mita Technologies
Jan 2026 - Jun 2026 (5 months)
Worked as a Customer Service Representative at Cloud Mita Technologies (January 2026 – June 2026).
Nurse
St Andrew’s Healthcare
May 2025 - Apr 2026 (11 months)
Worked as a Nurse at St Andrew’s Healthcare (May 2025 – April 2026).
Education
Degrees, certifications, and relevant coursework
Digital Witch
IT Support and Virtual Assistant, IT Support and Virtual Assistance
Completed IT Support and Virtual Assistant training with Digital Witch in 2026.
College of Nursing Sciences Mbano
Registered Nurse, Nursing
Completed Registered Nurse training at the College of Nursing Sciences Mbano in 2025.
Accounting Hub
Data Entry, Accounting Hub, Data Entry and Accounting
Completed Data Entry and accounting training with Accounting Hub in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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