Ogadinma onyeagoro

I’m a motivated and versatile professional specializing in Virtual Assistance, Customer Service, Account Management, Email Marketing, Appointment Setting, Telemarketing/Telesales, and Lead Generation. I’m highly organized, tech-savvy, and detail-oriented, and I use strong communication and multitasking to deliver measurable results.

In my roles, I’ve responded to customer inquiries via phone, chat, and email, maintained customer satisfaction through empathy and clear communication, and updated client information in CRM systems with thoughtful follow-ups. As a freelance Virtual Assistant, I managed schedules, emails, meetings, online correspondence, and supported digital marketing campaigns and email outreach projects.

I also drive pipeline growth as an Appointment Setter by booking demos/consultations, confirming availability through scheduling tools, sending reminders and follow-ups, and re-engaging unresponsive leads. I create and improve targeted email campaigns—designing templates, monitoring open/click/conversion metrics, and optimizing content to increase engagement and leads.