Looking for a job

Ezekiel Orji

@ezekielorji_

Patient, clear communicator ready to help customers succeed. Fluent English speaker with 3yrs experience in retail sales.

Nigeria

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What I'm looking for

Entry-level remote customer support role at a SaaS or tech company. I'm looking for a team where I can learn fast, help customers, and grow into senior support or customer success. Open to flexible or overlapping time zones.

I'm an aspiring Customer Support Specialist based in Nigeria, passionate about helping people solve problems and have a great experience with a product. I'm a clear, friendly communicator in writing and over chat, and I stay calm and patient with frustrated customers.

I have 3 years of experience in retail-sales where I handled 35+ customers daily, resolved complaints and trained others.

I'm comfortable with email, live chat, and remote tools like Slack, Google Workspace, and Zoom. I'm learning helpdesk platforms like Zendesk, Freshdesk, and Intercom, and I can pick up new software quickly.

I'm looking for an entry-level remote support role at a SaaS or tech company where I can grow into senior support, customer success, or support operations. I'm reliable, self-disciplined, and happy to work flexible or overlapping time zones.

Experience

Work history, roles, and key accomplishments

Retail Sales Associate

Stone Cold Communication

Jan 2022 - Jan 2025 (3 years)

Served 35+ customers daily in a fast-paced retail environment, answering questions, recommending products, and closing sales. Resolved customer complaints and returns calmly, turning frustrated customers into repeat buyers.

Customer Service Sales Communication Skills Active Listening Problem Solving Payment Processing Inventory Management