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kkap fet

@kkapfet

Medical Interpreter/Translator at AMN Language Services, translating spoken and signed language while protecting confidentiality and impartiality.

United States

Message

At AMN Language Services, I convert information between spoken languages and between spoken and signed language. I follow a professional code of ethics, including confidentiality and impartiality.

At TTEC, I helped Medicaid members understand plan coverage, benefits, and appeals. I also connected members with providers and community resources.

At Cornerstone Healthcare Group, I verified insurance eligibility and updated client records in AxisCare and an eligibility spreadsheet. My experience also includes reception, medical office support, and property leasing.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter/Translator

Current

AMN Language Services

Jan 2024 - Present (2 years 9 months)

Converted information between spoken languages and between spoken and signed languages, respecting professional ethics regarding confidentiality and impartiality. Understood terminology related to health care, law, business, and government.

Interpretation Translation Medical Terminology Confidentiality Bi lingual

Medicaid Service Coordinator

TTEC

Dec 2022 - Dec 2025 (3 years)

Helped Medicaid members understand their state-allotted plan coverage, coordinated value-added benefits, and assisted with finding local providers. Handled prior authorizations, claims troubleshooting, appeals, and connected members to community resources.

Medicaid Customer Service Claims Prior Authorizations Appeals Social Determinants of Health Billing Healthcare

Intake Eligibility Specialist

Cornerstone Healthcare Group

Jul 2021 - Sep 2023 (2 years 2 months)

Conducted daily verification of insurance eligibility for clients using various portals, captured and uploaded proof of eligibility, and maintained the master eligibility spreadsheet with accurate client data.

Insurance Verification Eligibility AxisCare Data Entry Spreadsheets Healthcare

Shift Supervisor

HMSHost

May 2019 - Mar 2020 (10 months)

Delegated tasks to restaurant staff, supervised performance, maintained inventory, managed reservations, and ensured client satisfaction. Balanced cash register and coordinated with suppliers.

Supervision Inventory Management Customer Service Cash Handling Scheduling Restaurant Operations

Sales and Leasing Consultant

First Communities Management

May 2015 - May 2019 (4 years)

Recorded and updated details of prospective and existing landlords and tenants, examined properties, advertised available properties, and conducted property tours. Screened prospective tenants and completed lease applications.

Property Management Leasing Sales Tenant Screening Customer Service Yardi Fair Housing

Leasing Consultant

First Residential

Sep 2012 - Apr 2015 (2 years 7 months)

Showed apartment units to prospective tenants, processed move-in paperwork, and maintained a strong closing ratio. Trained leasing agents and ensured community areas were in perfect condition.

Leasing Sales Customer Service Training Property Management One Site