Open to opportunities

Mariam Alkinani

@mariamalkinani

Message

Client-oriented clinic front-desk professional with 8+ years managing confidential care data and operations.

United States

Message

What I'm looking for

I’m looking for a client-facing healthcare or administrative role where I can support high-volume operations, protect confidential information, and use my outreach, scheduling, and Arabic/English communication to improve patient experiences.

I’m a client-oriented professional with over 8 years of experience across healthcare, administrative, and educational sectors. In busy clinic settings, I manage front-desk operations, facilitating check-in/out for 40+ patients daily while maintaining a professional, welcoming environment and strict privacy standards.

I proactively expand patient access by conducting outreach to local medical clinics, introducing providers, and securing a consistent referral stream. I also verify insurance eligibility and collect copays with 97% accuracy, maintain electronic medical records (EMR) in line with HIPPA requirements, and coordinate schedules for multiple providers—reducing appointment no-shows by 8%. With my Office Manager background and a Certified Healthcare Interpreter-Arabic credential, I bring discreet handling of sensitive records, cross-cultural communication, and reliable stakeholder outreach.

Experience

Work history, roles, and key accomplishments

Receptionist

Healthy Me Clinics

Jan 2023 - Jun 2026 (3 years 5 months)

Managed front-desk operations for a busy clinic, facilitating check-in/out for 40+ patients daily. Verified insurance eligibility and collected copays with 97% accuracy, maintained EMR while upholding HIPAA privacy standards, and coordinated provider schedules to reduce appointment no-shows by 8%.

Patient Scheduling Insurance Verification Electronic Medical Records (EMR)HIPAA compliance Patient Outreach

Substitute Teacher

Trinity Basin

Feb 2022 - Dec 2024 (2 years 10 months)

Executed daily classroom lesson plans while maintaining student engagement. Provided targeted one-on-one academic support tailored to diverse learning styles and maintained positive classroom management.

Lesson Planning Classroom Management Student Engagement

Office Manager

Imam Ali Center

Aug 2019 - Dec 2022 (3 years 4 months)

Oversaw daily office administrative operations, including supply procurement and vendor communication. Managed sensitive personnel records and financial records (accounts payable/receivable) to help ensure budget balance, and increased community participation by 6% through targeted outreach initiatives.

Office Administration Procurement Accounts Payable Receivable Inventory Management Confidentiality