Abnay Sanchez

I've supported patients and healthcare operations at Florida Pain Center, managing high-volume calls, appointment scheduling, insurance verification, authorizations, DME coordination, and payment collection.

I communicate coverage information clearly, resolve patient concerns with empathy, and maintain accurate documentation in fast-paced environments. My background also includes front-office operations at Hialeah Dental, including patient check-in/check-out, scheduling, insurance benefits, and records management.

As a Real Estate Agent at Premier Listings, I manage time-sensitive client needs and coordinate with lenders, inspectors, title teams, and other professionals to complete transactions accurately. I explain complex information clearly and handle confidential information with professionalism.

I'm bilingual in English and Spanish, bringing more than 10 years of customer service, administrative, healthcare, automotive, retail, wireless, and real estate experience.