Alison Lara

I am a bilingual (Spanish/English) patient care professional with extensive experience in medical interpretation, front-desk patient coordination, and operational support. I consistently deliver clear communication across language barriers while maintaining patient confidentiality and HIPAA compliance.

In clinical settings I have managed patient intake, insurance verification, consent preparation, and scheduling using eClinicalWorks, and I have conducted outreach to improve follow-up care. I bring proven customer-service skills from roles in healthcare and client-facing operations.

As a medical interpreter I handled high call volumes, provided accurate real-time translations, and supported clinicians and patients with attention and empathy. I also supported operations and budgeting tasks using advanced Excel and client account management skills in prior roles.

I hold a C2 Advanced English Certificate and HIPAA Awareness certification, and I am committed to fostering positive patient experiences, efficient workflows, and clear cross-cultural communication.