Kiyomi Anderson
@kiyomianderson
Dedicated customer service professional with extensive healthcare experience.
What I'm looking for
I am a dedicated professional with extensive experience in customer service, particularly within the healthcare sector. My journey began as a HIPAA Office Assistant, where I honed my organizational and communication skills while managing various administrative tasks. This role laid the foundation for my subsequent positions, where I further developed my ability to provide exceptional patient care and support.
As a Float Pool Scheduler at Scripps Health, I embraced the challenge of filling vital roles across the hospital, ensuring critical coverage while delivering direct patient care. My commitment to building relationships with healthcare professionals has been instrumental in my success, as I continuously seek opportunities for improvement and career advancement. I thrive in fast-paced environments and am passionate about enhancing the patient experience through effective communication and attention to detail.
Experience
Work history, roles, and key accomplishments
Float Pool Scheduler
Scripps Health
Jan 2021 - Jan 2024 (3 years)
As a member of the float team, I learned to fill vital roles on assignments throughout the hospital to provide critical coverage all while gaining experience in a variety of environments. Providing direct patient care and excellent service to patients as a key member of the clinical care team.
Concierge/Patient Care Assistant
Sharp Health
Jan 2020 - Jan 2022 (2 years)
Worked extensively with patients, payers, and providers, facilitating accurate registration and ensuring a seamless patient experience from check-in to check-out. Gathered essential information, such as assigning the appropriate Medical Record Number, obtaining referrals/authorizations, and collecting point-of-service payments.
Office Assistant
Huntington Pacific Corporation
Jan 2018 - Jan 2021 (3 years)
Managed administrative tasks including answering phone calls, receiving deliveries, and distributing voicemail messages. Created and filed job and accounting files, and monitored and scheduled vehicle maintenance.
Education
Degrees, certifications, and relevant coursework
Healthcare Science Academy
Certified Nurse Assistant, Healthcare Science
Completed coursework and practical training to become a Certified Nurse Assistant. Focused on patient care, vital signs, and assisting with daily living activities.
American Heart Association
BLS Certification, Emergency Medical Services
Obtained Basic Life Support certification from the American Heart Association. Demonstrated proficiency in CPR and emergency cardiovascular care techniques.
Options for Youth
High School Diploma, General Studies
Completed a comprehensive high school curriculum, earning a diploma. Developed foundational knowledge across various academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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