Open to opportunities

Kiều Anh Phạm

@kiuanhphm

Message

Customer-focused administrative professional skilled in customer service and operations.

Vietnam

Message

What I'm looking for

I seek a stable, professional role where I can apply customer service, admin, and social media skills while learning and contributing to company growth.

I am an experienced administrative and customer service professional with hands-on experience in front-line customer support, social media management, sales assistance, and administrative reporting. I have managed fanpages, handled orders and inquiries, supported retail sales and displays, and completed data entry and clerical tasks across multiple employers.

I'm careful, honest, and responsible with a strong work ethic and a willingness to learn; I leverage strong communication, organization, and problem-solving skills and am proficient with Microsoft Word, Excel, Google Sheets, Zalo, and email to support efficient operations and improve customer satisfaction.

Experience

Work history, roles, and key accomplishments

Customer Care Staff

Công ty Cổ phần Cao su Sài Gòn - Kymdan

Sep 2023 - Sep 2025 (2 years)

Provided customer service and complaint resolution, answered inquiries and followed up with clients while supporting data entry and administrative reporting to maintain satisfaction.

Customer Service Data Entry Communication Microsoft Word Excel Email

Sales Staff

Hoa Chân Thật

Oct 2021 - Aug 2023 (1 year 10 months)

Worked retail sales on-site advising customers, promoting new products, assisting with store displays and daily operations to drive sales and customer satisfaction.

Retail Sales Visual Merchandising Point of Sale Communication Teamwork Microsoft Excel

Admin / Social Media Staff

Công ty TNHH September Home

Feb 2018 - Sep 2021 (3 years 7 months)

Managed company fanpage, posted content and engaged customers; supported orders and inquiries while updating product photos and editing online listings to improve customer experience.