HPHương Phạm
@hngphm
Dedicated office staff with experience in customer service and project support.
VietnamWhat I'm looking for
I am a dedicated office staff member with a strong background in customer service and project support. Since November 2018, I have been working at Alchera VN, where I contribute to various projects involving artificial intelligence, including web-based tasks and team guidance. My role allows me to leverage my skills in communication and project management to ensure timely project completion.
Prior to my current position, I worked at San Sa Group as a full-time customer service representative, where I supported product advertising through social media and addressed customer inquiries via phone and email. My experience also includes a role at Daiichi Life Vietnam as a telesales representative, where I honed my skills in customer engagement and sales strategies.
Experience
Work history, roles, and key accomplishments
Office Staff
Alchera VN
Dec 2018 - Present (6 years 5 months)
Responsible for projects involving AI, including drawing vehicle and human boxes on the company's website. Guided new employees and provided feedback to improve project completion.
Customer Service Staff
SANSANGROUP
Sep 2017 - Oct 2018 (1 year 1 month)
Supported product advertising through Facebook and forums. Provided product advice and resolved customer inquiries via phone, email, and in-store.
Customer Service Staff
BẢOHỘ XANH
May 2017 - Oct 2017 (5 months)
Engaged in direct sales of safety equipment products. Promoted products through social media and addressed customer inquiries via phone and internet.
Cashier
SAIGONINDIAN
Mar 2017 - Sep 2017 (6 months)
Handled billing and payments for customers. Assisted customers with orders and provided service during busy periods.
Telesales Staff
DAIICHI LIFE VIET NAM
Jan 2017 - Mar 2017 (2 months)
Conducted calls to customers based on pre-existing data to invite them to company events.
Education
Degrees, certifications, and relevant coursework
HUHUTECH University
Bachelor's Degree, English for Business
2013 - 2017
Studied English for Business, focusing on language skills applicable in commercial contexts.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Job categories
Interested in hiring Hương?
You can contact Hương and 90k+ other talented remote workers on Himalayas.
Message HươngFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
