At Emapta Versatile Services, I serve as the main point of contact for a portfolio of U.S.-based dance studio businesses, connecting clients with internal teams and supporting smooth collaboration.
I prepare monthly financial, KPI, and enrollment reports, and create budgets aligned with business objectives. I also follow up on financial documents and coordinate with bookkeeping teams to resolve account discrepancies.
I help clients with QuickBooks Online connectivity, bank account reconnections, and client portal navigation. I also manage documentation and follow-ups through project management and client portal systems.
Before my current role, I handled lead generation at Emapta Versatile Services, including email outreach, inbox management, and social media accounts. Earlier, I assisted elderly and hearing-impaired customers at Teleperformance and provided customer service and technical support at Sitel.
