angelo victoriaAV
Open to opportunities

angelo victoria

@angelovictoria

Results-oriented executive assistant with expertise in lead generation.

Philippines

What I'm looking for

I am seeking a dynamic role where I can leverage my skills in executive assistance and lead generation, contributing to a collaborative team environment that values innovation and growth.

I am a results-oriented professional with extensive experience in executive assistance, lead generation, and email marketing. My journey has been marked by significant contributions to pioneering marketing teams and the establishment of a startup EA-as-a-service company, where I played a key role in building processes from the ground up. My proven ability to manage lead funnels and identify Ideal Customer Profiles (ICPs) has been instrumental in driving business success.

In my most recent role as a Lead Generation QA at Execo, I successfully managed the flow of ICPs from various sources, leading to a 15% increase in qualified leads. Previously, as an Executive Assistant at Ellevate, I managed complex executive calendars and coordinated travel arrangements, saving the company 10-15% in travel expenses. My diverse background also includes roles in technical support and marketing engagement, where I consistently delivered results and enhanced customer satisfaction.

Experience

Work history, roles, and key accomplishments

EL

Executive Assistant

Ellevate

Jan 2021 - Mar 2023 (2 years 2 months)

Managed complex executive calendars, coordinating meetings and appointments across multiple time zones, reducing scheduling conflicts. Coordinated domestic and international travel arrangements, including flights, accommodation, and logistics, ensuring cost-effective solutions and saving the company 10 - 15% in travel expenses.

BR

Marketing Engagement Specialist

Bolton Remote

Jan 2017 - Dec 2020 (3 years 11 months)

Managed social media presence, increasing engagement by 25% in 6 months. Executed cold email outreach campaigns, and created engaging content.

TE

Customer Service Specialist

Teletech

Jan 2015 - Dec 2017 (2 years 11 months)

Assisted customers with billing inquiries, resulting in 93% customer satisfaction rating. Processed deadline adjustments and payment arrangements, reducing customer churn by 2%.

CO

Microsoft Answer Desk Windows Tech

Convergys

Aug 2013 - Sep 2014 (1 year 1 month)

Provided customer support and technical assistance for Windows operating systems, achieving a customer satisfaction rating of 84%. Upsold services, contributing to a 3% increase in sales.

Education

Degrees, certifications, and relevant coursework

Trinity University of Asia logoTA

Trinity University of Asia

Bachelor of Science, Marketing and Management

2010 - 2013

Studied the fundamentals of marketing and management. Gained knowledge in areas such as business research, email marketing, and lead generation.

Tech stack

Software and tools used professionally

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angelo victoria - Lead Generation QA - Execo | Himalayas