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AV@angelovictoria
Results-oriented executive assistant with expertise in lead generation.
PhilippinesI am a results-oriented professional with extensive experience in executive assistance, lead generation, and email marketing. My journey has been marked by significant contributions to pioneering marketing teams and the establishment of a startup EA-as-a-service company, where I played a key role in building processes from the ground up. My proven ability to manage lead funnels and identify Ideal Customer Profiles (ICPs) has been instrumental in driving business success.
In my most recent role as a Lead Generation QA at Execo, I successfully managed the flow of ICPs from various sources, leading to a 15% increase in qualified leads. Previously, as an Executive Assistant at Ellevate, I managed complex executive calendars and coordinated travel arrangements, saving the company 10-15% in travel expenses. My diverse background also includes roles in technical support and marketing engagement, where I consistently delivered results and enhanced customer satisfaction.
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Work history, roles, and key accomplishments
Execo
Mar 2023 - Present (2 years 8 months)
Managed the flow of Ideal Customer Profiles (ICPs) from various sources, including Apollo and Clay, resulting in a 15% increase in qualified leads.
Ellevate
Jan 2021 - Mar 2023 (2 years 2 months)
Managed complex executive calendars, coordinating meetings and appointments across multiple time zones, reducing scheduling conflicts. Coordinated domestic and international travel arrangements, including flights, accommodation, and logistics, ensuring cost-effective solutions and saving the company 10 - 15% in travel expenses.
Bolton Remote
Jan 2017 - Dec 2020 (3 years 11 months)
Managed social media presence, increasing engagement by 25% in 6 months. Executed cold email outreach campaigns, and created engaging content.
Teletech
Jan 2015 - Dec 2017 (2 years 11 months)
Assisted customers with billing inquiries, resulting in 93% customer satisfaction rating. Processed deadline adjustments and payment arrangements, reducing customer churn by 2%.
Convergys
Aug 2013 - Sep 2014 (1 year 1 month)
Provided customer support and technical assistance for Windows operating systems, achieving a customer satisfaction rating of 84%. Upsold services, contributing to a 3% increase in sales.
Degrees, certifications, and relevant coursework
TABachelor of Science, Marketing and Management
2010 - 2013
Studied the fundamentals of marketing and management. Gained knowledge in areas such as business research, email marketing, and lead generation.
Software and tools used professionally
PhilippinesYou can contact angelo and 90k+ other talented remote workers on Himalayas.
Message angelo
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