Kiran Sonar
@kiransonar
ICT Engineer at ICRC who managed field IT systems across multiple countries and improved user satisfaction by 20%.
NepalWhat I'm looking for
At ICRC, I managed information systems, network infrastructure, and user support in complex field environments, including as the primary IT officer for operations in the Central African Republic. I supported Microsoft 365 services, maintained server and network systems, and contributed knowledge articles and troubleshooting guides.
In Maiduguri, I led IT support operations for 150+ users across distributed field offices and supervised a team of 9. User training produced a verified 20% improvement in satisfaction scores and staff proficiency with Microsoft 365 and enterprise tools.
Experience
Work history, roles, and key accomplishments
Served as the primary IT officer for ICRC field operations in CAR, independently managing all information systems, network infrastructure, user support, and ICT assets across multiple office locations.
ICT Specialist — Country IT Lead
Nov 2008 - Mar 2019 (10 years 4 months)
Sole IT officer for ICRC Nepal for over a decade, independently responsible for all information systems, network infrastructure, user support, and ICT asset management across Kathmandu office locations.
System Administrator
Professional Development Research Center
Jan 2005 - Dec 2008 (3 years 11 months)
Managed IT systems and provided technical support for the organization.
Network Administrator
Megatech Trade Group
Jan 2005 - Dec 2006 (1 year 11 months)
Administered network infrastructure and provided IT support.
Customer Support Service Engineer
Triangle Syscom Services
Jan 2002 - Dec 2004 (2 years 11 months)
Provided customer support and technical service for computer systems.
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft Azure Fundamentals, Cloud Fundamentals
2024 - 2024
Microsoft Azure Fundamentals certification from Microsoft, completed in January 2024.
Axelos
ITIL 4 Foundation, IT Service Management
2023 - 2023
ITIL 4 Foundation certification in IT Service Management from Axelos, completed in December 2023.
UNICEF
Emergency Telecoms Training (ETT) eLearning, Emergency Telecommunications
2023 - 2023
Emergency Telecoms Training (ETT) eLearning certification from UNICEF, completed in August 2023.
ICRC
ICRC Management Program (IMaP), Management
2022 - 2022
ICRC Management Program (IMaP) certification from ICRC, completed in September 2022.
Axelos
PRINCE2 Foundation and Practitioner, Project Management
2018 - 2018
PRINCE2 Foundation and Practitioner certification from Axelos, completed in August 2018.
GVF
Advanced Satcom Professional Certification (VSAT), Satellite Communications
2017 - 2017
Advanced Satcom Professional Certification (VSAT) from GVF, completed in April 2017.
Sikkim Manipal University
Master of Science, Information Technology
2013 - 2016
Master of Science in Information Technology from Sikkim Manipal University, India, completed from 2013 to 2016.
Microsoft
Microsoft Certified Technology Specialist (MCTS), Windows Server Administration
2012 - 2012
Microsoft Certified Technology Specialist (MCTS) for Windows Server 2008, completed in April 2012.
Arya Vidyapeeth College
Bachelor's Degree, Economics, Statistics & Mathematics
2007 - 2010
Bachelor's degree in Economics, Statistics, and Mathematics from Arya Vidyapeeth College, India, completed from 2007 to 2010.
Cisco
CCNA, Networking
2005 - 2005
CCNA (Cisco Certified Network Associate) certification from Cisco, completed in September 2005.
Jetking
Advanced Diploma, Computer Hardware and Networking
2002 - 2002
Advanced Diploma in Computer Hardware and Networking from Jetking, New Delhi, India, completed in 2002.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Salary expectations
Social media
Job categories
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