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Binesh Tuladhar

@bineshcha

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IT Manager with over 10 years of experience in IT infrastructure.

Nepal

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What I'm looking for

I am looking for a role that challenges my skills in IT Service Management, System Engineer, System Analyst, IT Specialist or Cybersecurity Professional while fostering professional growth.

I am an IT professional with a Master’s degree in Computer and Information Systems from the University of South Alabama. With over 10 years of experience, I have honed my skills in System Administration, Network Administration, and IT Infrastructure Management. My role as IT Manager at FHI 360 Nepal involved overseeing the IT infrastructure, providing user support, and ensuring the security of our systems. I have a strong background in managing cloud systems, network security, and implementing IT policies.

Throughout my career, I have been dedicated to enhancing operational efficiency through technology. I have successfully created Power BI dashboards for inventory and asset management and have been involved in cybersecurity initiatives as a member of the InfoSec team. My technical expertise includes working with various operating systems, programming languages, and virtualization technologies. I am passionate about leveraging my skills to drive innovation and improve IT services.

Experience

Work history, roles, and key accomplishments

Current

IT Manager

Current

FHI360

Apr 2019 - Jan 2025 (5 years 9 months)

Managed overall IT infrastructure and provided support to users in local and field offices. Oversaw network and server systems, implemented security measures, and created ICT policies. Developed Power BI dashboards and automated processes using Microsoft Power Automate.

Network Administration Azure Cloud Power BI Cybersecurity SharePoint Cisco Meraki User Training IT Infrastructure Policies

IT Specialist

FHI 360

Feb 2015 - Apr 2019 (4 years 2 months)

Provided IT support, monitored network and server operations, and managed SharePoint sites. Ensured compliance with ICT policies and implemented backup strategies. Trained users and maintained IT infrastructure.

IT Support Backup Strategies User Training Cisco Meraki IT Compliance

System Administrator/Database Administrator

Pioneer Solutions LLC

Apr 2013 - Feb 2015 (1 year 10 months)

Administered network infrastructure, provided technical support, and managed database tasks. Configured web servers and implemented backup strategies. Ensured network security and user training.

Network Administration Technical Support Database Management Backup Strategies User Training

Client CTS Senior Associate / IT Specialist

DELL Federal Services

Nov 2010 - Jul 2012 (1 year 8 months)

Monitored network and server performance, managed Active Directory, and led PIV deployment projects. Worked on thin client deployment and collaborated with the Enterprise Storage team for data backup.

Active Directory Management Citrix PIV Deployment Data Backup Technical Support System Configuration

IT Officer

Tara International Pvt. Ltd

Nov 2006 - Jul 2007 (8 months)

Provided help desk support for software, hardware, and networking issues. Set up networks for small businesses and installed corporate anti-virus systems.

Help Desk Support Anti Virus Installation Technical Troubleshooting User Support Installation Customer Service IT Maintenance network settings

Technical Support Associate

Wipro BPO

Feb 2006 - Aug 2006 (6 months)

Provided remote technical support for hardware and software issues. Troubleshot blue screen errors and prepared technical documentation for problem resolution.

Technical Support Troubleshooting Documentation Customer Service Problem Solving Communication Skills

Education

Degrees, certifications, and relevant coursework

University of South Alabama

Master of Science, Computer and Information System

2007 - 2009

Completed a Master of Science in Computer and Information System, focusing on advanced topics in computer science and information systems management.

Kathmandu Engineering College

Bachelor of Engineering, Electronics and Communication

2001 - 2005

Earned a Bachelor's degree in Engineering with a specialization in Electronics and Communication, covering essential engineering principles and technologies.