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jha ritesh

@jharitesh

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IT Officer at FHI 360 Nepal supporting Microsoft 365, Intune, and digital health systems.

Nepal

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What I'm looking for

I’m looking to work in a dynamic professional environment with a growing organization, where I can use my creativity and innovative thinking to benefit the organization and myself.

At FHI 360 Nepal, I lead day-to-day IT operations and support staff using Microsoft 365, SharePoint, and OneDrive. I administer Microsoft Entra ID and manage Windows devices through Intune.

Previously, I supported hospital and organizational systems at The Leprosy Mission Nepal, and provincial IT and e-Governance systems at the Office of Comptroller, and auditor General, Mahottari. I also designed and supported a GIS-enabled flood information system with real-time monitoring, dashboards, and early warning features.

Experience

Work history, roles, and key accomplishments

Current

IT Consultant

Current

FHI 360 Nepal

Nov 2024 - Present (1 year 11 months)

Lead day-to-day IT operations and provide responsive technical support for hardware, software, Microsoft 365, SharePoint, OneDrive, internet, intranet, and business applications. Administer Azure Active Directory/Microsoft Entra ID and manage Windows devices through Microsoft Intune MDM.

Microsoft 365 SharePoint One Drive Azure Active Directory Microsoft Entra ID Microsoft Intune Windows 10 11 IT Asset Management DHIS2 Mobile Health Biometric Systems VSDRL ELMIS PAM Cybersecurity ICT Procurement

IT Engineer

The Leprosy Mission Nepal

Nov 2020 - Aug 2024 (3 years 9 months)

Installed and implemented Hospital ERP, Redcap, and HR software, and supported application configuration, testing, operation, and user adoption. Monitored network performance and maintained switches, routers, firewalls, Wi-Fi, CCTV, IP phones, biometric devices, and Network Attached Storage systems.

ERP REDCap HR Software Network Monitoring Switche Routers Firewalls WiFi CCTV IP phones Biometrics Network Attached Storage (NAS)Security Audits ICT Policies

IT Officer

Office of Comptroller and Auditor General

Jul 2019 - Aug 2020 (1 year 1 month)

Maintained provincial support center and DTCO website, and L2 connectivity with FCGO, MOEAP2 and local levels. Provided user level support on application systems (TSA, CGAS, PLMBIS, RMIS, PAMS & SUTRA) and escalated systematic issues to FCGO and PTCO.

TSA CGAS PLMBIS RMIS Technology PAM SUTRA LAN WAN Network Segmentation Internet Email Server EGovernance GESI Responsive ICT

Retail Support Supervisor

Worldlink Communication Limited

Apr 2016 - Jul 2019 (3 years 3 months)

Created VLAN for internet and nettv profile, configured OLT and routers, and performed trunk bypass from Cisco SG switch. Monitored Nagios and Cacti, and handled FTTH network planning, configuration, deployment, and troubleshooting.

VLAN Port Forwarding OLT (Optical Line Terminal) Configuration Routers Cisco SG Switches Routing NAT Nagios Cacti FTTH

Education

Degrees, certifications, and relevant coursework

Patan Multiple College

Master's in Information Technology, Information Technology

Pursued a Master's in Information Technology at Patan Multiple College, affiliated with Tribhuvan University.

Advanced College of Engineering and Management

Bachelor of Engineering, Electronics and Communication Engineering

Earned a Bachelor of Engineering in Electronics and Communication Engineering from Advanced College of Engineering and Management, affiliated with Tribhuvan University.