Open to opportunities

Kiranpreet Kaur

@kiranpreetkaur

Message

Detail-oriented individual seeking a Customer Support Associate role.

Canada

Message

What I'm looking for

I seek a role that allows me to leverage my customer service skills while fostering professional growth in a supportive environment.

I am Kiranpreet Kaur, a dedicated professional with a strong background in customer service and quality control. My experience at Amazon Fulfillment Centre as a Quality Control Specialist has honed my ability to monitor processes, identify potential issues, and prepare detailed reports for management. I take pride in ensuring smooth operations and maintaining high standards of service.

Prior to my role at Amazon, I worked as a Server at Tahini’s, where I developed my skills in customer interaction and teamwork. My journey began as a Receptionist at Grey Matters in India, where I managed appointments and maintained a welcoming environment. I am passionate about building meaningful customer relationships and continuously developing my skills in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Quality Control Specialist

Amazon Fulfillment Centre

Jan 2020 - Apr 2024 (4 years 3 months)

Monitored the fulfillment process to identify potential problems related to inventory, shipping, staffing, or equipment. Ensured accurate product labeling and tracking throughout the fulfillment process. Prepared detailed reports for management and recommended corrective actions.

Quality Control Inventory Management Data Analysis Report Preparation

Server

Tahini's

Jan 2019 - Jan 2020 (1 year)

Answered customer inquiries about products and services. Served food and beverages promptly and accurately while working with kitchen staff to ensure timely order preparation.

Customer Service Order Management Communication Skills Team Collaboration

Receptionist

Grey Matters

Jan 2018 - Feb 2018 (1 month)

Answered and directed calls professionally, ensuring timely responses to inquiries. Scheduled and managed appointments while maintaining an organized calendar system and a welcoming front desk environment.

Scheduling Communication Skills Organizational Skills

Education

Degrees, certifications, and relevant coursework

Sheridan College

Diploma, Chemical Laboratory Technician

2015 - 2017

Grade: 89%

Studied Chemical Laboratory Technician focusing on laboratory techniques such as HPLC and spectrophotometry, data analysis, and chemical safety. Developed strong team collaboration and attention to detail skills.