kimora collins
@kimoracollins
Dedicated professional with extensive experience in customer relations and construction.
What I'm looking for
I am a dedicated and adaptable professional with extensive experience in residential construction and customer relations. My background includes roles in direct support, sales, and hospitality, where I have honed my skills in conflict resolution and client retention. I take pride in my self-motivation and focus, which enable me to maintain a positive attitude even in high-pressure environments.
Throughout my career, I have prioritized meeting customer needs and ensuring satisfaction. My experience as a Direct Support Personnel has equipped me with the ability to provide compassionate care while monitoring vital signs and supporting medical teams. Additionally, my role as a Sales Intern allowed me to develop exceptional customer service skills, consistently meeting sales targets and delivering tailored solutions to clients.
With a strong foundation in teamwork and collaboration, I am committed to maintaining high standards in all aspects of my work. I am eager to leverage my diverse skill set and experience to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Direct Support Personnel
Sunrise Nonprofit Organization
Jan 2024 - Present (1 year 6 months)
Assisted patients with daily living activities including bathing, dressing, feeding, and mobility, ensuring comfort and dignity in care. Monitored and recorded vital signs, reported changes in patient conditions to nursing staff, and supported medical team with patient care tasks.
Sales Intern
Ignition Cx
Aug 2023 - Jan 2024 (5 months)
Conducted remote sales of internet, television, home phone, and security services, effectively identifying customer needs and recommending tailored solutions. Delivered exceptional customer service in a virtual environment, consistently meeting sales targets and maintaining product knowledge across multiple service lines.
Patient Access
Accredo Health Group
Oct 2022 - Apr 2023 (6 months)
Assisted patients with copay support, insurance updates, benefit verification, and resolving inquiries related to their medication and coverage. Provided timely updates on medication order status and ensured seamless transfers to appropriate departments for specialized support.
Front Desk Agent
By the Sea Resorts
Jan 2021 - Feb 2023 (2 years 1 month)
Managed guest check-ins and check-outs, processed reservations, and handled phone inquiries while ensuring a welcoming and organized reception area. Performed daily financial tasks including balancing accounts, counting cash drawers, and completing night audits during overnight shifts.
Prep and Line Cook
The Beach Club at Alys Beach
Feb 2022 - Jul 2022 (5 months)
Maintained high standards for food storage, rotation, quality, and presentation while ensuring compliance with health and safety regulations. Prepared ingredients including sauces, meats, fish, and produce, and created detailed prep lists to support efficient kitchen operations.
Line Cook
Surfing Deer
Sep 2020 - Jun 2022 (1 year 9 months)
Maintained proper food storage, rotation, and presentation standards while ensuring full compliance with health and safety regulations. Prepared ingredients including sauces, meats, fish, and produce, created prep lists, and consistently kept workstations clean and organized.
Sales Agent
Centerfield
Mar 2018 - Jul 2019 (1 year 4 months)
Presented product features to customers, recommended tailored solutions, and built strong client relationships by identifying and addressing their needs. Negotiated contracts and consistently met or exceeded sales targets through effective communication and persuasive selling techniques.
Education
Degrees, certifications, and relevant coursework
Versan Educational Services
Medication Certified, Medication Certification
Grade: 1100 SAT Score
Completed coursework and training to become Medication Certified through Versan Educational Services. Achieved an 1100 SAT score, demonstrating strong academic aptitude.
Ruseas High School
Certified Diploma, General Studies
Grade: CPR certified
Obtained a Certified Diploma from Ruseas High School. Also completed training and became CPR certified, enhancing emergency response skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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