Kiera Sheppard

At Broadway Theater, I oversee daily guest operations, supporting ushers, box office, and concessions teams while coordinating with stage management and technical staff to keep performances safe and on time. I also manage seating, accessibility needs, patron concerns, and daily cash reconciliation across multiple tills.

Previously at FixNation, I served as the primary contact for veterinary clinic clients, managed a fast-paced front desk, coordinated schedules, maintained ClinicHQ records, processed payments and accounts receivable, and trained volunteers and front-office staff. My experience also includes supervising corporate offices across Los Angeles, Las Vegas, and Austin; managing a tattoo shop; and delivering high-volume event bar service.