Meghan Sears
@meghansears
Administrative resource professional who ensures accurate, organized service delivery and billing excellence.
United StatesWhat I'm looking for
I’m a detail-focused administrative professional bringing “attention to detail, organization, management and administrative skills” to ensure high levels of service are met and exceeded with accuracy. In my current role, I remotely oversee multiple offices to keep services within budget guidelines and billed properly on a monthly basis.
I build and track monthly workbooks to keep contracts and services up to date, submit invoices for vendor payment, and communicate regularly with vendors for next payments. I also organize reports via SharePoint and internal portals while following HIPAA guidelines, and I run client file audits to ensure state requirements are updated for fiscal yearly reports.
Beyond administrative support, I’ve led customer-facing teams and coached individuals toward employment readiness. As a Career Resource Specialist and Customer Service Team Lead, I’ve delivered mock interviews, resume support, mentorship training, and intervention-based on-site retention support—always centered on clear documentation and strong communication.
Experience
Work history, roles, and key accomplishments
Administrative Resource Assistant
Work Opportunities Unlimited
Feb 2025 - Present (1 year 4 months)
Remotely oversee service delivery across 5 offices, ensuring work stays within budget guidelines and is accurately billed monthly. Build SharePoint and internal reports, manage vendor invoicing for payments, and run client file audits to keep fiscal-year requirements up to date while following HIPAA guidelines.
Career Resource Specialist
Work Opportunities Unlimited
Oct 2022 - Feb 2025 (2 years 4 months)
Coached individuals with disabilities through employment preparation, including mock interviews and resume updates focused on hard and soft skills. Provided on-site job-site support to improve retention, and trained new team members on state-guideline documentation service notes through a certified mentorship program.
Client Service Supervisor
VCA Animal Hospital
Jan 2021 - Oct 2022 (1 year 9 months)
Supervised the front desk client service team to ensure pet parents and pets were assisted in a timely and safe process. Supported management office tasks including bill payments and records organization.
Customer Service Team Lead
Nizhoni Health
Apr 2019 - Jan 2021 (1 year 9 months)
Led a customer service team, supporting day-to-day client interactions and service delivery.
Box Office Manager
City Winery
Nov 2017 - Apr 2019 (1 year 5 months)
Managed box office operations and supported customer interactions for venue events.
Sales Representative
Maid Pro
Dec 2016 - Nov 2017 (11 months)
Worked as a sales representative, supporting customer inquiries and promoting services.
Box Office Operations Shift Leader
Museum of Science
May 2013 - Dec 2016 (3 years 7 months)
Served as a box office operations shift leader, coordinating front-facing service during assigned shifts.
Lead Box Office Ticket Agent
New England Aquarium
Dec 2013 - Nov 2014 (11 months)
Provided lead ticket-agent support in the box office, assisting customers and coordinating ticketing-related service.
Boarding Shift Supervisor
Red and White Fleet
Apr 2012 - Oct 2013 (1 year 6 months)
Supervised boarding operations during assigned shifts and ensured smooth customer flow and support.
Education
Degrees, certifications, and relevant coursework
Meghan hasn't added their education
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Availability
Location
United StatesAuthorized to work in
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