Bootsie Antony Larry

Serve as the first point of contact for residents, homeowners, board members, guests, vendors, and contractors.
Support daily operations for a luxury homeowners association by helping residents, coordinating vendors, and responding to building needs.
Learn and operate property management and building systems used for resident records, visitor access, package management, and service requests.

Serve as the first point of contact for residents, homeowners, board members, guests, vendors, and contractors. Support daily operations for a luxury homeowners association, including access/security monitoring, move-in/out coordination, incident reporting, and resolving building needs.

Manage guest check-ins, check-outs, and reservations while keeping the lobby organized and welcoming. Use FOSSE to process transactions and room assignments, resolve guest concerns, and coordinate with housekeeping and maintenance.

Provide premium club-level guest service for games and concerts, including VIP support with seating, access, and event needs. De-escalate concerns, coordinate with security and operations, check tickets, and distribute credentials.

Welcome guests and season ticket members in premium club areas and provide directions while resolving concerns to maintain a positive stadium experience. Coordinate with the Guest Experience department to communicate guest feedback and was recognized as Teammate of the Year.

Welcomed premium members and guests during MLS and NWSL events, answered questions, and resolved concerns to create positive guest experiences. Shared guest feedback with Guest Experience leadership to improve service.

Assist guests with navigation, attraction information, and service needs. Operate point-of-sale systems to process transactions and support team operations and special events.

Assisted guests at a large indoor entertainment venue and supported daily operations, attractions, and special events. Operated point-of-sale systems, handled guest transactions, trained new hires, and helped guests navigate the facility while maintaining excellent customer service.

Greet guests and manage seating flow to support efficient service. Coordinate communication between kitchen and front-of-house, deliver orders promptly, and train and onboard new team members on service standards.

Supervise administrative staff and coordinate volunteers to support youth programs and operations. Lead welcome-team and front-desk volunteer training, manage reception and guest check-in for large gatherings, and handle conflict resolution while maintaining a calm environment.

Deliver interactive guest experiences for large audiences while maintaining safety and show quality standards. Create memorable guest interactions representing the Disney brand.

Performed in live entertainment productions while representing Disney’s guest service standards. Delivered guest experiences globally while following safety and operational guidelines and coordinating with cast, stage management, and technical teams.

Assist in planning and executing corporate and community events. Coordinate vendors and event logistics from setup through breakdown to ensure guests and clients receive professional service.

Coordinated community and corporate events from planning through execution. Scheduled vendors, managed event logistics, and supported clients to keep events organized, on schedule, and guest-focused.

Earned a High School Diploma from Clay High School and completed some college coursework.