Jannet Pinacho

At Wynn Las Vegas, I lead daily Front Desk, Front Office Management, and Call Center operations, supporting exceptional luxury guest experiences. I supervise scheduling, performance, and staffing for more than 80 employees while managing inventory across 2,000+ rooms.

I coordinate with Housekeeping, Reservations, VIP Services, and other teams to maximize room availability, fulfill guest requests, and resolve complex concerns through proactive service recovery. I also maintain accurate operational reports and compensation documentation while protecting confidential information.

Alongside hospitality leadership, I manage household operations and childcare for a private household, coordinating schedules, transportation, meals, errands, and daily routines with discretion and care. I'm fluent in English and Spanish and bring organized, high-volume operational support to every environment.