Open to opportunities

Kiana Flowe

@kianaflowe

Message

Customer-focused sales professional with strong interpersonal skills and experience in retail and hospitality.

United States

Message

What I'm looking for

I'm seeking a full-time role that fosters growth, values customer-focused service, offers hands-on responsibilities in retail, hospitality, or operations, and provides mentorship and advancement opportunities.

I am a customer-focused sales consultant with experience across retail, hospitality and operations, committed to delivering high-quality service and building repeat business.

At Men's Warehouse I provided fittings and product guidance, balanced cash drawers, supported inventory efforts and was recognized multiple times for excellent customer service; I also use Microsoft Office, Outlook and Excel to support daily tasks.

In hospitality and recreation roles I kept patrons safe as a lifeguard and supported facility operations as a machine operator and youth coach, teaching fundamentals and contributing to organized events.

I hold an Associate in Art and plan to transfer to UNC Charlotte to study photography; I am seeking a full-time position that fosters growth, hands-on responsibility and opportunities for professional development.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Men's Wearhouse

Jan 2016 - Present (9 years 7 months)

Provided sales and customer service, performed precise measurements and fittings, and maintained the sales floor to drive customer satisfaction and repeat business.

Customer Service Measurement Fittings)Retail Sales POS Merchandising Teamwork

Lifeguard

Great Wolf Lodge

Mar 2013 - Jul 2016 (3 years 4 months)

Maintained a safe and sanitary aquatic environment, enforced safety protocols, and delivered guest-facing customer service to ensure a positive visitor experience.

Pool Safety Emergency Response Surveillance Customer Service Teamwork

Machine Operator

Carolina Courts

Jan 2012 - Jan 2014 (2 years)

Operated facility machinery and supported operations while coaching youth basketball, serving as scorekeeper and parking attendant to facilitate events.

Machine Operation Equipment Maintenance Quality Control Coaching Youth Instruction

Education

Degrees, certifications, and relevant coursework

Central Piedmont Community College

Associate of Arts, Photography

Associate of Arts coursework at Central Piedmont Community College with plans to transfer to UNC Charlotte to major in Photography.

Mallard Creek High School

High School Diploma, General Education

2011 - 2015

Grade: 3.0 GPA

Activities and societies: Varsity Soccer — Scholar Athlete, Team Captain, 2× Varsity Letterman; Varsity Basketball — Scholar Athlete, Team Captain, Varsity Letterman.

Earned High School Diploma and maintained A/B honor roll with a 3.0 GPA.