Open to opportunities

Ronald Simmonds

@ronaldsimmonds

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Experienced retail professional transitioning into the security field.

United States

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What I'm looking for

I am looking for a role that values safety, teamwork, and community engagement.

I am an experienced retail professional with a strong background in customer service, inventory management, and problem-solving. My career has been defined by my ability to enhance customer experiences through effective communication and teamwork. I thrive in high-pressure situations, where my attention to detail and results-driven approach come into play.

In my previous roles, I have successfully utilized my product knowledge and conflict resolution skills to improve customer service at Champs Sports. Additionally, my experience as an Executive Advisor Intern at the Hetrick-Martin Institute allowed me to engage in strategic planning and support LGBTQIA+ inclusion initiatives. I am now eager to leverage my skills in the security field, ensuring safety and efficiency in every environment I work in.

Experience

Work history, roles, and key accomplishments

Sales Associate

Champs Sports

Mar 2024 - Feb 2025 (11 months)

Utilized product knowledge and conflict resolution skills to enhance customer service and processed customer transactions efficiently. Maintained customer data to support loyalty program engagement and retention, while also aligning merchandise to company standards.

Customer Service Conflict Resolution Inventory Management Data Entry Sales Merchandise Team Collaboration

Executive Advisor Intern

Hetrick-Martin Institute

Sep 2018 - Dec 2019 (1 year 3 months)

Attended leadership meetings, taking detailed notes to support strategic planning and accountability tracking. Supported the planning and implementation of Pride Month events, awareness campaigns, and LGBTQIA+ staff engagement sessions.

Strategic Planning Event Coordination Benchmarking DEI Mentorship

Community Outreach Intern

Hetrick-Martin Institute

Mar 2013 - Jul 2018 (5 years 4 months)

Assisted in planning and coordinating community events such as Pride festivals, workshops, and support groups. Represented the organization at public events with professionalism and cultural humility, while maintaining confidentiality and upholding respectful environments.

Event Planning Community Engagement Public Speaking Confidentiality Communication

Education

Degrees, certifications, and relevant coursework

Williamsburg Highschool of Architect and Design

High School Diploma, General Studies

Obtained a high school diploma from Williamsburg Highschool of Architect and Design in Brooklyn, NY. This foundational education provided essential knowledge and skills for future endeavors.