KGKhushi Gupta
@khushigupta3
Dedicated professional with hands-on experience in SEO and client management.
AustraliaWhat I'm looking for
I am a dedicated and results-driven professional with hands-on experience in SEO, customer service, and client management. My journey has equipped me with strong administrative abilities and a collaborative approach, allowing me to thrive in dynamic environments. I am eager to contribute my skills to deliver high-quality service.
In my recent role as a Client Manager at Regis Provider Consulting, I managed client relations for NDIS participants, developed support plans, and ensured compliance with guidelines. My previous experience as a Customer Service Representative at Teleperformance honed my ability to handle customer queries effectively while maintaining performance KPIs. I also have a solid foundation in SEO from my time at UWS Inc., where I developed content strategies to improve website rankings.
Experience
Work history, roles, and key accomplishments
Client Manager (NDIS)
Regis Provider Consulting
Feb 2025 - Present (5 months)
Managed client relations and provided consulting for NDIS participants. Developed support plans and coordinated services, ensuring compliance with NDIS guidelines and maintaining documentation.
Customer Service Representative
Teleperformance
Feb 2024 - Present (1 year 5 months)
Delivered customer support to Amazon’s North American clients, handling order queries, returns, and troubleshooting via voice calls. Maintained accurate records and met performance KPIs.
Back Office Executive
Base 17 Inc.
Sep 2023 - Present (1 year 10 months)
Provided customer service support and internal data management. Assisted in documentation and supported daily operations.
SEO Executive
UWS Inc.
Feb 2023 - Present (2 years 5 months)
Developed and implemented content strategies to improve website rankings. Executed link-building campaigns and monitored SEO performance.
Education
Degrees, certifications, and relevant coursework
Chandigarh University
Master of Computer Applications, Computer Applications
Currently pursuing a Master of Computer Applications degree through online learning. This program focuses on advanced topics in computer applications and software development.
SS Jain Subodh PG College
Bachelor of Computer Applications, Computer Applications
Grade: 74%
Completed a Bachelor of Computer Applications, gaining foundational knowledge in computer science and its applications. Achieved a strong academic performance with a 74% grade.
St. Thomas Sr. Sec School
Senior Secondary, General Studies
Grade: 72%
Completed Senior Secondary education, focusing on core academic subjects. Achieved a 72% grade in the final examinations.
St. Thomas Sr. Sec School
Secondary, General Studies
Grade: 70%
Completed Secondary education, building a strong base in various subjects. Achieved a 70% grade in the final examinations.
Availability
Location
AustraliaAuthorized to work in
Job categories
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