Clear communication is the cornerstone of successful interactions, whether in personal relationships, business transactions, or any other social context. It promotes understanding, collaboration, and the smooth flow of information, ultimately contributing to positive outcomes and relationships.
Louella Jean de Gracia
@louellajean
Ensuring clients achieve their objectives & helping drive revenue through client management.
PhilippinesWhat I'm looking for
I leverage my skills in key account management, customer service management, and remote teamwork to deliver results and create value for my clients and their company. I am also a certified Lean Six Sigma Yellow Belt, which enables me to apply process improvement and problem-solving techniques to enhance customer satisfaction and retention. I am always eager to learn new things and challenge myself, and I enjoy building and growing enduring relationships with my clients and colleagues.
My skills highlight that you might wanna know about:
✔ Customer Support
✔ Key Account Management
✔ Delegate Relations
✔ Client onboarding
✔ Building & growing enduring relationships
Continuously striving to enhance client satisfaction and support effectiveness through ongoing professional development, process improvements, and a commitment to delivering exceptional client experiences.
Don't be shy, I am always open to conversations and helping people make connections; message me!
Experience
Client Success Executive
Liquid Learning
Apr 2021 - Present (3 years 1 month)
o Managing incoming customer service and event-related queries.
o Converting leads and enquiries through engaging.
o Client relations administration support and CRM management.
o Accounts receivable and management of full registration process.
o Liaising with credit note holders to ensure timely registrations.
Tech stack
Learn about the tools and technologies that Louella Jean likes to use.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Louella Jean?
You can contact Louella Jean and thousands of other talented remote workers on Himalayas.
Message Louella JeanFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!