Khushboo Malhan

I am a Strategic Account Manager with five years of experience delivering measurable revenue and client-success outcomes across Financial and Educational Technology sectors. I consistently exceeded sales targets, drove top-line growth, and managed high-value portfolios using data-driven pipeline management.

In my recent role, I managed 27 high-value accounts generating $1.6M and delivered a 48% YoY increase by leveraging CRM insights and consultative upselling. I improved client retention to 91% through proactive account health checks and annual strategy reviews.

I have led teams, standardized service excellence across branches, and launched region-wide initiatives that improved acquisition and profitability—onboarding hundreds of accounts and leading cross-functional training across 53 branches. I was recognized as Area Manager of the Month and promoted to Regional Partnership Manager for exceeding targets.

I combine CRM expertise (Salesforce), data analysis (SQL, Excel), and digital marketing experience to optimize pipeline accuracy and drive growth. I seek to bring strategic account planning, stakeholder management, and measurable revenue impact to a growth-focused organization.