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Khalifa Olatayo

@khalifaolatayo

I resolve client issues and deliver consultative support across real estate and public-sector operations.

Nigeria
Message

What I'm looking for

I'm seeking a Client Experience Representative role where I can provide consultative support, resolve client issues promptly, manage priorities across multiple cases, and build strong client relationships.

At Ace Real Estate Development Limited, I handle 40+ client inquiries and complaints weekly across phone, email, and ticketing channels while maintaining a same-day response standard. I manage onboarding, documentation, follow-ups, and database records for 100+ active accounts.

I work closely with internal teams to resolve high-priority cases, provide property allocation and development updates, and strengthen client trust and repeat engagement.

Previously, I supported daily operations at the National Anti-Corruption Volunteer Corps by coordinating schedules, meetings, travel, filing systems, and administrative issue resolution. I bring consultative communication, active listening, and detail-oriented case management to every client interaction.

Experience

Work history, roles, and key accomplishments

AL
Current

Customer Relations Executive

Ace Real Estate Development Limited

Jan 2025 - Present (1 year 7 months)

Provided consultative support for 40+ weekly client inquiries via phone, email, and ticketing, maintaining same-day response standards. Managed onboarding, documentation, and database records for 100+ accounts, improving satisfaction and reducing errors.

NC

Administrative Assistant

National Anti-Corruption Volunteer Corps

Mar 2024 - Jan 2025 (10 months)

Coordinated daily office operations and supply management, maintaining resource availability. Organized filing systems, meetings, schedules, and travel arrangements to support smooth operations.

Education

Degrees, certifications, and relevant coursework

University of Benin logoUB

University of Benin

Bachelor of Science, Economics and Statistics

Pursued a Bachelor of Science degree in Economics and Statistics.

Tech stack

Software and tools used professionally

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