Chantrice Lewis
@chantricelewis
Dynamic sales development representative with strong customer service skills.
What I'm looking for
I am a dedicated sales development representative currently training at CourseCareers, where I focus on generating a lead pipeline for various sales teams. My experience includes collaborating with account executives to ensure seamless client transitions and maintaining meticulous records of sales outreach. I thrive in dynamic environments and am passionate about driving results through effective outreach campaigns.
Prior to my current role, I gained valuable experience in customer service and tech support at Omni Interactions, where I utilized Salesforce to manage customer interactions and resolve issues efficiently. My background also includes managerial experience at Papa John’s, where I supervised a team and contributed to profit goals through effective operations management.
With a strong foundation in customer service and sales, I am eager to leverage my skills in a challenging new role that allows for professional growth and the opportunity to make a significant impact.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
CourseCareers
Dec 2022 - Present (2 years 6 months)
Generated a lead pipeline for Brand Partnerships, Publisher Development, and Strategic Partnerships sales teams. Collaborated with Account Executives to ensure successful client hand-offs and maintained clean record keeping of sales outreach and contacts in Salesforce. Created outreach campaigns via email and LinkedIn messaging, and performed cold calls to book meetings.
Customer Service/Tech Support
Omni Interactions
Jan 2021 - May 2021 (4 months)
Utilized Salesforce to keep a record of all customer interactions and cases. Received, handled, and made daily inbound and outbound calls, providing customer service and technical support for Intuit income tax services customers.
Manager
Papa John's
Feb 2019 - Present (6 years 4 months)
Supervised a restaurant team and executed cash management duties. Demonstrated exemplary operations skills and contributed to profit goals by accurately utilizing the FOCUS System, while professionally responding to all customer concerns.
Team Member
Chick-fil-A
Mar 2018 - Present (7 years 3 months)
Performed guest service duties, including greeting customers and taking orders. Completed transactions accurately on the cash register.
Office Manager
Kathy's Accounting Services
Nov 2016 - Present (8 years 7 months)
Managed office operations, including answering phones, setting appointments, and communicating messages to the owner to resolve client questions. Handled printing, copying, and organizing tax documents, while maintaining client files and ensuring information confidentiality.
Education
Degrees, certifications, and relevant coursework
Westlake Highschool
High School Diploma, General Studies
Grade: 3.24 GPA
Activities and societies: National Honor Society (NHS), Beta Club, Future Business Leaders of America (FBLA)
Graduated in May 2015 with a GPA of 3.24. Participated in the National Honor Society (NHS), Beta Club, and Future Business Leaders of America (FBLA).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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