KGOTSO RAMAKGOAKGOA

I am a phone technician with over 4 years and 6 months of hands-on experience in phone tech support, troubleshooting, and repairs. I work across hardware and software issues and quickly adopt new mobile technologies to provide practical solutions.

I hold an N2 in Electrical Engineering from Flavors Mareka TVET College and have applied preventive maintenance procedures that reduced equipment downtime by 20% in prior roles. I have experience in fast-paced technical support and manufacturing environments.

My background includes roles as a technician and delivery driver, where I developed strong problem-solving, multi-tasking, and communication skills. I collaborate effectively with cross-functional teams to implement service and maintenance improvements.

I am committed to excellent customer service and eager to join a team focused on resolving technical problems and supporting customers with their mobile devices.