Open to opportunities

kevin munyanya

@kevinmunyanya

Message

Remote customer service and sales professional delivering exceptional client support and relationship management.

Kenya

Message

What I'm looking for

I'm seeking remote customer service or sales roles where I can leverage multilingual support, tutoring and translation skills, collaborate with a supportive team, exceed targets, and grow into expanded client success responsibilities.

I am a remote customer service and sales professional with a strong track record supporting global clients and consistently meeting sales targets.

I have handled high-volume inquiries via phone, email, and chat, resolved billing and technical issues, and maintained accurate CRM records to reduce escalations and drive repeat business.

I also provide online Swahili tutoring and freelance translation/interpretation, hold a Bachelor's in Business Communication, and seek remote roles where I can apply language skills, sales experience, and client-focused problem solving.

Experience

Work history, roles, and key accomplishments

Current

Swahili Translator & Interpreter

Current

Future Group

Jan 2020 - Present (6 years 5 months)

Provided accurate translations and interpretations for diverse client projects. Managed multiple assignments independently and met tight deadlines, ensuring effective cross-cultural communication and client satisfaction.

Swahili Translation Interpretation Localization Client Communication Time Management Remote Collaboration